How we work with our team and clients matters. Sounds obvious, but sometimes I don’t think it is. Integrity, trust, gratitude, flexibility, and compassion are essential to building a solid business. We as business owners must be intentional about the culture we create.
Taking the time to get to know a person before they are hired is a lengthy process. However, the results will far exceed your expectations. When you hire someone you trust, delegating tasks and not feeling the impulse to micromanage will come easily. This in turn allows your team to feel respected, trusted, and empowered.
Integrity is a characteristic we need to surround ourselves with. Knowing the people you hired will do the right thing is comforting. Is it not? Trusting that someone will be honest with you, even if it may be difficult to hear, is of great value. And knowing that someone has your back, and will look out for you and your company is invaluable. It fosters confidence in so many ways.
Show your team how grateful you are that they work with you. Handwritten thank yous, gift cards, or personalized gifts show that you care and recognize their hard work. They will mean a great deal to your team and will fill your heart with appreciation for their dedication and loyalty. Gratitude can be contagious, so be generous with your generosity.
Our work environment has changed drastically for most of us. Being flexible with both work and personal needs for your team is critical. Letting people work from home and not making them feel disconnected from the team or less valued is very important. Listening with compassion to your team’s needs and thinking outside the box to create solutions that meet the company’s needs are all part of a healthy work culture and allows everyone to feel valued while still maintaining productivity.
Continually communicating your mission and core values will not only help your team keep grounded, it will help you stay focused on why you are doing what you are doing. Because at the end of day, people matter the most. Treating your team like family and your clients like friends will create a positive environment that people will want to work for and others want to do business with.
